jj11, I cannot be more agree with you. Poor is not the word to describe not even horrible. I think they should not be in business. I understand the area is more high-end. But you need to have a equal service, their service cannot be consider to be fine. I now go to futurehair trainning school for hair cut rather than here. I cost me around 10 bux for cut and shampoo. And blink salon, 52 and up for nothing but negative feelings.