Marketplace IGA (Robson & Richards)

Overall Rating:
 
1 Review
489 Robson Street
Vancouver V6B6L9
Phone: 
604-684-5714
Fax: 
604-684-8309
Hours: 
Mon - Sun: 7AM - 11:30PM
 
 

Reviews

what a poor excuse for a store

huggznstuff
1 Review

i have the unfortunate availabilty thid store, mind u my shopping locations in the downtown area is also limited and if i want a store that can offer better service and merchandise i have to drive,

i have been shopping in this store for about 3 yrs, i have purchased many items from canned to produce, and on too many ocassions i come home with a loaf of bread that has mold the following day, a head of lettude that was spotty orange all the way through, naturally this can happen at any store but the problem was i keep all my receipts and i returned the item along with the receipt and i was given a look like, "whats the matter and what are you doing here" i was NOT offered a new product nor given my money back on any of the items and i have spoken to a few people who also shop there and they too have had the same experience.

i contacted the manager, and this is what got me irrate, he did nothing about it, and there was not as much as an apology,

the staff act as tho they do not like thier job, no smiles and they are not polite, however the other day i went in there and there is a new young lady working there who did smile, hurrayyyy, a smile from one of thier staff, finally !!!!

they do not train thier staff or the staff just dont care, flat out dont care and they can get away with it because no one else wants their job. i cringe at the thought of shopping there but its a case of shppong ease, its easy to get to and they have the items i need and want, and when we have no other competition in the area they will continue to slack off and not care about quality customer service.

THIS STORE IS ON MY PERMANENT DROP-IT LIST