I came in here one day because I had 15 minutes to kill and was a little annoyed after seeing how much I had been paying on monthly banking fees. I have several personal and business accounts with TD Canada Trust. I talked to a teller, scanned several cards and entered my pin so that she could bring up my accounts. She subsequently told me that I was already on the lowest plan and there was nothing that could be done to lower my fees. So I left and later that night I checked the TD Canada Trust web site to confirm.

Whether she blatantly lied to me which is probably unlikely or she was just telling me what the computer was telling her, I am not sure. But I do know that she was completely wrong and that I was paying way too much in monthly fees on several accounts. The next day I went into a different branch on Cambie & 41st and they confirmed this fact. I am now saving a significant amount of money each month, no thanks to the TD Canada Trust teller on Granville & 12th.